Question

When I first fiddled with TWiki I was able to upload our company logo. Last week I created an excel spreadsheet and I attempted to upload it so that it can be accessed and modified/adjusted if necessary, by anyone. When I upload the file it looks like the request goes through because the page goes on to refresh itself. However when I look at the bottom of the page it appears that the file was never uploaded. Any idea on what is happening here? I'd like to be able to attach some files so that co-workers can see it works and follow the example. .

• TWiki version: 200012, 200103 upgrade
• Web server: Apache 1.3.12
• Server OS:Linux (Debian)

-- JessicaOrtiz - 13 Aug 2001

Answer

Without more information from the server error logs or such, my best guess is that the permissions on your public directories are not set correctly.Remember that the permissions should be set for the web server to be able to write to the public directories.

Check the instalation instructions for more information on this.

-- EdgarBrown - 14 Aug 2001

Someone else had made the December installation. With that version I was able to succeed to upload my company's logo which is a gif file, as I stated before. I am trying this on the March beta version (leaving alone the permissions on both versions) - I did not try to attach other types of files in the December version when it was up ,though, to see if it might be a March issue. . Last week a coworker was able to upload a picture with success. It seems the trouble lies in files other than gif (maybe also jpeg and other picture formats). I don't know if this helps but I do not get any error message when the upload is not successful - that's why it's misleading b/c when I try attaching the excel file, for example, it looks like it goes through, even though it does not , but I don't get an error message. Does the server error log still apply here? If so then let me know how to go about providing the information contained there (ie - how do I get to it? ) Thanks for your help.

PS - Peter and developers, just a thought, would using the spreadsheet plugin be a better alternative to accomplishing this task, ie uploading a spreadsheet?

-- JessicaOrtiz - 23 Aug 2001

Take a look firstly at your Apache error_log, then at your Apache perl-error_log, and last but not least your Apache and mod_perl access_log. These should be located in /var/log/httpd but your installation could be different. (Yikes, I checked my logs while composing this, is this code red worm ever going to stop???).

You should see the failed scripts, if any, and the error that caused it to fail.

WRT your PS: I really doubt it, the spreadsheet plugin is a quick way of doing live calculations in a TWiki page, it does not have a GUI, or many of the features that anyone would be USING in excel (let alone those that have been implemented).

-- EdgarBrown - 24 Aug 2001