Support Web Preferences

The following settings are web preferences of the TWiki.Support web. These preferences overwrite the site-level preferences in TWikiPreferences, and can be overwritten by user preferences (your personal topic, i.e. TWikiGuest in the TWiki.Main web)

Support forum specific settings:

• Alert below comment box:
  • Set STATUS_REMINDER =
    If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.

• Closing question after 30 day text:
  • Set CLOSE_30_DAYS = Closing this question after more than 30 days of inactivity. Feel free to reopen if needed. Consider a subscription for support or engage one of the TWiki consultants if you need timely help. We invite you to get involved with the community, it is more likely you get community support if you support the open source project!

• Search format used in WebChanges and other searches:
  • Set SUPPORT_SEARCH_TABLE_FORMAT =
  • Set SUPPORT_SEARCH_HEADER = | Question with Status: | TWiki: | Last Update: | Last Author: |
  • Set SUPPORT_SEARCH_FORMAT = | SupportStatus)$formfield(Status).gif\" width=\"16\" height=\"16\" alt=\"$formfield(SupportStatus)$formfield(Status)\" title=\"$formfield(SupportStatus)$formfield(Status)\" /> $percntCALC{$IF($EXACT($formfield(Title), ), $topic, $formfield(Title, 40, ...))}$percnt | $formfield(TWiki version) | r$rev - $date | $wikiusername |$n()| $summary(120) ||||

Legacy, no longer used:

• Categories for the EDITCELL in WebTopicEditTemplate
  • Set SUPPORTCATEGORIES = %EDITCELL{checkbox, 4, Platform, Hosting, Installation, Htaccess, Permissions, Registration, Authentication, Security, Authorisation, Version control, Forms, Search, Javascript, System logs, Statistics, Missing functionality, Performance, Fatal error, Documentation, Contributing code, Contributing time, Paid help, Deployment, Internationalisation, Localisation, Browser issue, Plugins, Add-Ons, Skin, Mail}%

• List of topics of the TWiki.Support web:
  • Set WEBTOPICLIST = SupportGuidelines  |  Changes  |  Index  |  Search

Standard settings:

• List this web in the SiteMap:
  • If yes, set SITEMAPLIST to on, do not set NOSEARCHALL, and add the "what" and "use to..." description for the site map. Make sure to list only links that include the name of the web, e.g. Support.Topic links.
  • Set SITEMAPLIST = on
  • Set SITEMAPWHAT = Tech support for the TWiki collaboration platform.
  • Set SITEMAPUSETO = ...ask general TWiki questions; help answer them.

• Web specific background color:
  • Set WEBBGCOLOR = #B9DAFF

• Exclude web from a web="all" search: (Set to on for hidden webs)
  • Set NOSEARCHALL =

• Default template for new topics and form(s) for this web:
  • WebTopicEditTemplate: Default template for new topics in this web. (Site-level is used if topic does not exist)
  • TWiki05x01.WebTopicEditTemplate: Site-level default template
  • TWikiForms: How to enable form(s)
  • Set WEBFORMS = WebForm

• Maximum size of FileAttachments in KB:
  • Set ATTACHFILESIZELIMIT = 500

• Users or groups who are not / are allowed to view / change / rename topics in the Support web: (See TWikiAccessControl)
  • Set DENYWEBVIEW =
  • Set ALLOWWEBVIEW =
  • Set DENYWEBCHANGE =
  • Set ALLOWWEBCHANGE =
  • Set DENYWEBRENAME =
  • Set ALLOWWEBRENAME = TWikiCommunityGroup

• Users or groups allowed to change or rename this WebPreferences topic: (I.e. TWikiAdminGroup)
  • Set ALLOWTOPICCHANGE = TWikiAdminGroup
  • Set ALLOWTOPICRENAME = TWikiAdminGroup

• Web preferences that are not allowed to be overridden by user preferences:
  • Set FINALPREFERENCES = NOSEARCHALL, ATTACHFILESIZELIMIT, WIKIWEBMASTER, WEBCOPYRIGHT, WEBTOPICLIST, DENYWEBVIEW, ALLOWWEBVIEW, DENYWEBCHANGE, ALLOWWEBCHANGE, DENYWEBRENAME, ALLOWWEBRENAME

Notes:

• A preference is defined as:
  6 spaces * Set NAME = value
  Example:
  • Set WEBBGCOLOR = #FFFFC0
• Preferences are used as TWikiVariables by enclosing the name in percent signs. Example:
  • When you write variable %WEBBGCOLOR% , it gets expanded to #B9DAFF .
• The sequential order of the preference settings is significant. Define preferences that use other preferences first, i.e. set WEBCOPYRIGHT before WIKIWEBMASTER since %WEBCOPYRIGHT% uses the %WIKIWEBMASTER% variable.
• You can introduce new preferences variables and use them in your topics and templates. There is no need to change the TWiki engine (Perl scripts).

Related Topics:

• TWikiPreferences has site-level preferences.
• TWikiUsers has a list of user topics. User topics can have optional user preferences.
• TWikiVariables has a list of common %VARIABLES% .