SID-01074: WYSIWYG editor does not load

Status:	Answered	TWiki version:	5.0.1	Perl version:	v5.8.2
Category:	WysiwygPlugin	Server OS:	AIX 5.3.0.0	Last update:	15 years ago

I'm upgrading to TWiki 5.0.1 and when I use the Edit button I recieve the error "There was a problem retrieving http://twikitest/twiki/bin/rest/WysiwygPlugin/tml2html: GENERAL 404". I've done an upgrade of the existing installation and also a fresh install in a test directory, both with the same results. I've applied all the modifications listed in SettingFileAccessRightsLinuxUnix but it didn't help. When I open configure, the plugin is listed as enabled however, if I look under the TWiki variable PLUGINDESCRIPTIONS the Wysiwyg plugin is listed as disabled. I've reset it a number of times with configure but no change. Any ideas of where to go from here would be appreciated.

-- ChrisKrum - 2011-01-10

Discussion and Answer

This looks like a configuration or permission issue. A 404 is a "Not Found" error message, indicating that the client was able to communicate with the server, but the server could not find what was requested. Check the permissions and ownership of the twiki/bin/rest script.

-- PeterThoeny - 2011-01-11

The permissions on the rest script are -r-xr-xr-x. All of the scripts in the bin directory have the same permissions and the login script works fine. I don't know if it matters but I am running TWiki in a virtual hosted environment. Also, does TWiki maintain a log file separate from the error and access logs on the server where I could find more info?

-- ChrisKrum - 2011-01-11

When I try to use the editor, I'm getting this in the access log file for the server. "POST /twiki/bin/rest/WysiwygPlugin/tml2html HTTP/1.1" Is apache trying to find a page at that relative path?

-- ChrisKrum - 2011-01-11

Found the answer in SID-00655. Based on the suggestion in that question, I installed the Encode module from CPAN. I'm not sure if the module was missing or the wrong version in my system but the install fixed the problem. Thanks for the support web. This thing is a life saver.

-- ChrisKrum - 2011-01-11

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