My Links

• ATasteOfTWiki - view a short introductory presentation on TWiki for beginners
• WelcomeGuest - starting points on TWiki
• TWikiUsersGuide - complete TWiki documentation, Quick Start to Reference
• Sandbox - try out TWiki on your own
• GuanWeeLooSandbox - just for me

Personal Preferences

Uncomment preferences variables to activate them (remove the #-sign). Help and details on preferences variables are available in TWikiPreferences.

• Show tool-tip topic info on mouse-over of WikiWord links, on or off:
  • #Set LINKTOOLTIPINFO = off
• Horizontal size of text edit box:
  • #Set EDITBOXWIDTH = 70
• Vertical size of text edit box:
  • #Set EDITBOXHEIGHT = 22
• Style of text edit box. width: 99% for full window width (default), width: auto to disable.
  • #Set EDITBOXSTYLE = width: 99%

Related Topics

• ChangePassword for changing your password
• ChangeEmailAddress for changing your email address
• TWikiUsers has a list of other TWiki users
• UserDocumentationCategory is a list of TWiki user documentation
• UserToolsCategory lists all TWiki user tools

Collaborative Field Service System

Table of Content

Things to do

• Executive Summary
• Background
• Application Architecture
  • Mobile Design Evolution
• Data Architecture
  • Mobile Design Evolution
• Infrastructure Architecture
  • Mobile Design Evolution
• Security Architecture
  • Mobile Design Evolution
• Project Justification

Executive Summary

Background

Assumption

1. Region - Include nearby countries such as Malaysia, Indonesia, and etc
2. All mobile infrastructures are available in Singapore and in the region
3. Not required to update the schedule completion status immediately to the corporate server once job was done

Features

1. Technical executive able to download the schedules inspection details from the corporate server and store into her mobile device locally
   1. Description of the inspections
   2. Location of inspections
   3. Time of inspections
   4. Schedules reflect as appointment in mobile device calender
2. Technical executive able to update the schedules status into her mobile device and perform data synchronization at the end of the day

Constraints

1. Inspection may take longer than the allocated time
2. Customer change inspection schedule frequently

Task Reallocation

Instead of letting the field executive to pick who to take over her next task due to current task exceeding allocate time, we should let the server decide for the following reasons:

1. to avoid bias
2. server know the location of available technical executives in the proximity
3. in case of many request of change, the server can handle conflict and resolve assignment quickly
4. cut down technical executive responsibility so that she can concentrate on the task on hand, instead of being distracted by allocating next tasks to others

Data Architecture

What we need:

1. Need a partitioned database, in order to seggregate different locations and technical executives on daily basis interm of data structure.
2. Database synchronization methods

Infrastructure Architecture

What we need:

1. LBS, we need to determine location of technical executive as where they are
2. GIS, we need to know what is the best route to customer sites and generate the map on mobile devices

Topic Permission

• • Set ALLOWTOPICCHANGE = DonChai GuanWeeLoo