Task Teams » TWiki.org Website Facilitator Task Team

Goals

Facilitate a collaboration friendly and inviting environment on twiki.org with the goal to build up the community in a friendly and professional way.

Tasks

Daily activities:

• Main web:
  • Remove bogus registrations like "BillClinton", "FooBar"
  • Assist login problems (fix e-mail addresses etc.)
  • Remove non-user topics, or move to Sandbox web
  • Sync e-mail address to .htpasswd if user with old homepage format changes e-mail address

• TWiki web:
  • Fix doc contributions
  • Put into right bucket (DistributionDocument, SupplementalDocument, etc.)
  • Add proper header and footer to new topics
  • Sync content of DistributionDocuments to SVN
  • Fix WYSIWYG edit issues

• Codev web:
  • Categorize new content
  • Tag new content if it needs visibility

• Plugins web:
  • Monitor new extensions:
    • Add/fix PackageForm on extension topic if needed
    • Add -Dev and -Appraisal topic based on template (parent of -Dev topic is extension topic; parent of -Appraisal topic is -Dev topic)
    • Add encouraging / thank you note to -Dev topic
  • In -Dev topics, add constructive feedback on extension
  • Tag extension topics

• Sandbox web:
  • Fix Sandbox.WebHome topic:
    • Remove attachments
    • Remove extra content
    • Move old Sandbox links to archive
    • Fix WYSIWYG edit issues
  • Monitor all sample apps:
    • Remove unwanted changes
    • Fix WYSIWYG edit issues
  • Remove old topics in Sandbox web

• Support web:
  • Help answer support questions
  • Fix incorrect status in support questions

• Other daily activities:
  • Proactively monitor topic changes in all webs:
    • Remove offensive content
    • Roll back topic revision if hit by new spam (not listed by shared spam list)
    • Add new spam signatures to "Local SPAMLIST" of BlackListPlugin
  • Tagging:
    • Remove bogus tagging activity
    • Remove extra tags (similar tags of existing ones) and send explanatory note to person
  • Monitor TWiki logs:
    • Add bad spiders to deny list
    • Bump greedy IP addresses to ban list

Monthly activities:

• 1st of month: Run statistics as documented in TWikiOrgStatistics; update /index.html
• Clean up stale registrations in data/RegistrationApprovals
• Support web: Close unanswered support topics older than 30 days. Review each question to decide if this is a ClosedUnanswered or a AnsweredQuestions.

As needed activities:

• Upgrade TWiki on TWiki.org to latest release
• Documentation and automation of configuration and processes

System administration activities:

• Backups
• Security updates of OS and tools
• Adequate disaster recovery plans and resources

Contributors: PeterThoeny - 2011-11-26

Discussion

I refactored this task team based on original content at TWikiOrgWebsiteFacilitatorRole. This is basically what I am currently doing on a daily basis to facilitate the collaboration on twiki.org.

I archived old task team content and discussion, accessible in rev 29 of this topic.

-- PeterThoeny - 2011-11-26