Question

In our TWiki, we recently upgraded to the Cairo release. Unfortunately we did not test user registration and password management parts of Cairo. Recently when someone tried to reset their password, they were taken to a page with nothing but "Administration error" written. We discovered this was the case with changing passwords as well. We then tested user registration, which appears to work, but the new user cannot log on. We found out that even though the new user has the UserPage and their name on TWikiUsers, their encrypted password and username was never added to the .htpasswd file in the /data/ directory. .htaccess and .htpasswd have had chmod 777 done on them, but still twiki does not seem to access these files. If anyone has any ideas, please let me know. I can't figure out what the issue might be. Thanks in advance

Environment

-- SandeepNair - 28 Mar 2005

Answer

The reason this happened was because when we synched the data from the old twiki to the new Cairo release, we overwrote the ResetPassword, and ChangePassword topics. So we were running the old topics with the new scripts. Once we reverted those topics back to the original Cairo versions, the system is working fine...so far..

-- SandeepNair - 28 Mar 2005