Question

Brand new TWiki installation on a shared host. Nothing changed or added besides path and mail settings in configure .

When I try to install a plugin configure throws the following error message:

Error: Installer returned errors:

************************************************************
Could not load installer script from tools/extender.pl.

If this is a TWiki release prior to 4.2, please download the
latest version of the script from:

http://twiki.org/cgi-bin/view/Codev/ExtenderScript

and place it in the 'tools' directory below your installation
root (create the directory if necessary).

If this is TWiki 4.2 or later, the script is missing from
your installation, or may be broken.
************************************************************

You may be able to resolve these errors and complete the installation from the command line, so I will leave the installed files where they are.
Installation finished.

Error occured for each Plugin I tried to install. Error logs are showing nothing helpfull.

Environment

-- CarloSchulz - 22 Sep 2008

Answer

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I think Bugs:Item5442 is related.

-- OliverKrueger - 22 Sep 2008

Fir your @localPerlLibPath in your LocalLib.cfg, in your bin/ folder. This should contain at least the path to the tools/extender.pl.

So if your extender.pl is in /home/blah/twiki/bar/tools/extender.pl, then: @localPerlLibPath = ("/path/to/CPAN", "/path/to/something/else", "/home/blah/twiki/bar");

-- OlivierRaginel - 22 Sep 2008

unfortunately that does not cure the problem

-- CarloSchulz - 22 Sep 2008

Did you find a solution? I have the same problem, running 4.0.4.2. Can't figure it out for the life of me and it's a big ordeal to manually install plugins making sure I get all of the dependencies correct!

-- MarkTrevithick - 27 Oct 2008

Sorry, closing this after more than 30 days of inactivity. Please feel free to re-open if needed.

-- PeterThoeny - 10 Dec 2008

I'm experiencing the same issue with 4.3

-- RobertMurchison - 2009-05-26

Check if twiki/tools/extender.pl is executable. If on Windows, path with spaces might cause issues.

-- PeterThoeny - 2009-05-26

Yes I checked. Permision set to 755. All my main scripts have a blank extension and are located in /cgi-bin. (extender of course has a ".pl") I'm running on Linux in a hosted enviorment and I added the extender path to CGI paths. I ran configure and changed the script extension on general path setting to .pl and that cuase the otherscript to stop working.

I was manually able to install several plug-ins (NatSkin for instance.) but it take quite a while. Any other things I should check?

-- RobertMurchison - 2009-05-28

Wild guess: Incorrect shebang line in extender.pl?

-- PeterThoeny - 2009-05-28

I checked it. Set to: #!/usr/bin/perl -w like all the other scripts. Where should I looked. Manually installing the plugins is quite time consuming.

-- RobertMurchison - 2009-06-01

Closing this question after more than 30 days of inactivity. Feel free to reopen if needed. Consider engaging one of the TWiki consultants if you need timely help. We invite you to get involved with the community, it is more likely you get community support if you support the open source project!

-- PeterThoeny - 2010-01-24

I am getting this attempting to install MailerContrib. Scratching head as to why extender.pl cannot be located by MailerContrib_installer

-- ReidPeryam - 2011-02-16

Not sure. Possibly related to Support.SID-01073?

-- PeterThoeny - 2011-02-17

Closing this question after more than 30 days of inactivity. Feel free to reopen if needed. Consider engaging one of the TWiki consultants if you need timely help. We invite you to get involved with the community, it is more likely you get community support if you support the open source project!

-- PeterThoeny - 2011-05-02