SID-00060: File Not Found Error While Attempting Registration

Status:	Answered	TWiki version:	4.2.4	Perl version:	5.8.5
Category:	CategoryRegistration	Server OS:	SMP Linux, kernel 2.6.9-78.0.13.ELsmp	Last update:	17 years ago

We just updated from 4.2.0 to 4.2.4. Bulk registration is working properly. However, regular registration gives us the following error message after submitting the form:

"TWiki detected an internal error - please check your TWiki logs and webserver logs for more information.

Failed to open file: No such file or directory"

The TWiki log has the following output:

"Failed to open file: No such file or directory at /var/www/TWiki/lib/TWiki/UI/Register.pm line 390"

The Webserver log has the following output:

"Failed to open file: No such file or directory at /var/www/TWiki/lib/TWiki/UI/Register.pm line 390., referer: http://...OURSITE.../twiki/bin/view/TWiki/TWikiRegistration"

We are not experienced with the Perl Scripts involved with the Registration process, therefore can not determine what file it is looking for. Any help would be appreciated.

-- TWikiGuest - 28 Jan 2009

Discussion and Answer

The registration process tries to write into : /var/www/working/registration_approvals/ directory - make sure you have this directory and the webserver user is able to write into this directory.

-- SopanShewale - 19 Feb 2009

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-- PeterThoeny - 2009-04-17

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