Question

I'm not sure if this is a TWiki question or a question for my web host, so I'll try it in both places.

When a new user registers at my site and clicks the submit button they are taken to the page (I've replaced certain fields with: mywiki, myname, mycompany, XX.XXX.XX.XXX, etc. ):

Send Mail Error 

The e-mail could not be delivered. Please notify your mywiki administrator, myname@mycompany.com.sg 
ERROR: Can't send mail using Net::SMTP. shark.securenet-server.net (mysite.org) [XX.XXX.XX.XXX] is currently
not permitted to relay through this server. Perhaps you have not logged
into the pop/imap server in the last 30 minutes or do not have SMTP
Authentication turned on in your email client.


Topic TestUser . { OK }  

I believe I have the correct SMPTMAILHOST and SMTPSENDERHOST set for my site in TWikiPreferences. I still have the default setting for $mailProgram in TWiki.cfg.

Perhaps I need to change this. How can I tell if the Perl module Net::SMTP is installed?

From the "Send Mail Error" message, it sounds as though there may be a client setting required ( SMTP Authentication ). Could this be the problem?

Is there anything else I've overlooked?

Thanks in advance.

Best Regards,

Chris Vogel

Environment

-- ChrisVogel - 29 Apr 2004

same here:

Hi,

I've the same problem using TWiki 02Sep2004:

ERROR: Can't send mail using Net::SMTP. authentication required

testenv reports that Net::SMTP is installed. How do I configure TWiki/NetSMTP to authenticate itself before sending the email ?

Thanks,

-- GillesEricDescamps - 15 Jul 2005

Answer