Question

I've been trying to change some of my user info on TWiki.org for several days but every time I click on the "edit" link, I get an "Internal Server Error" message. I must have tried 20 times over the past week with the same result everytime.

Is there some current restriction I'm missed on editing our user info or is the TWiki.org server just being particularly flaky?

Environment

TWiki.org

-- LynnwoodBrown - 23 Jun 2004

Answer

I am able to edit your topic. Previously MartinCleaver was able to get himself to a place where only admin users were able to edit his topic (can't remember why though)

I changed the ALLOWEDTOPICCHANGE user to LynnwoodBrown - can you tell me if this fixed it?

-- SvenDowideit - 24 Jun 2004

Sven - Thanks for taking time to help me out. Unfortunately, I'm still getting the same error message. Regarding ALLOWEDTOPICCHANGE, I thought I already had it set to me. Hmmm. Could it have anything to do with the 2 pictures I have? I can't imagine why this would be but the trouble seems to start around the time I attached a second photo. My intention was to trash the older photo.

More...I've just attempted to delete one of the photos to see what that would do. So I moved one to TrashAttachment. Still can't edit the topic - oh well...

-- LynnwoodBrown - 24 Jun 2004

If I click on ''More'' on this person's page, I get an internal server error. Also, if I click on ''More'' on my user page, I get an internal server error. I registered today, and haven't modified my page at all since then, so the problem isn't something specific to her page. These errors are reproducible as of around 1:40 AM EDT.

-- ClaussStrauch - 24 Jun 2004

Just bringing this topic back up for attention. As of today, I still get an the same error message when I try to edit my user page. Seem to be a consistent problem that probably needs addressing.

-- LynnwoodBrown - 30 Jun 2004

I have experienced the same problems described above. In addition - does anyone else think that twiki.org has become much slower in responding lately?

-- FranzJosefSilli - 30 Jun 2004

Me too, but not in a user topic - I got it when trying to preview a documentation update in TWikiVariables. Specifically, when I tried to preview with the "REVINFO" documentation written to use a table for the parameters, I get an Internal Server Error. If I replace the table with a bullet list, it previews and saves OK.......

Someone needs to check the server logs!!!

-- CrawfordCurrie - 01 Jul 2004

It might just be that we have a real problem here the debug log says nothing, and the Internal Server Error reminds me of apache killing the script as its running too long. - more later - I think the only approach is to re-produce it on a local server as the sf http logs are full of other stuff too

-- SvenDowideit - 04 Jul 2004

Pasted from IRC:

(09:39:54) CDot: I tried to reproduce the bug. Here's what I did:
(09:40:22) CDot: 1. Used beta20040507, on the basis that it should be pretty close to the alpha on SF at the mo.
(09:40:44) CDot: 2. Stripped down to the same set of plugins as on SF (I hope; can't guarantee same version)
(09:41:12) CDot: 3. Copied all the relevant docs from TWiki (TWikiVariables and the included docs)
(09:41:39) CDot: 4. Edited and saved TWikiVariables in exactly the same way as barfs the SF server.
(09:42:26) CDot: It works fine. I can't reproduce the bug. Though I also can't guarantee have exactly the same code, cos I can't see the code being used for twiki on SF.
(09:47:06) CDot: However, on SF I discovered that if I shorten the topic by stripping off the INCLUDEs and the comment text at the end, it saves OK.
(09:47:56) CDot: Conclusion: there is some sort of limit on processes on SF that is catching the preview and killing it. Any process that takes too long to render, AFAICT.

-- CrawfordCurrie - 05 Jul 2004

Sorry to be the squeaky wheel on this but I'd love to be able to try out PatternSkin on twiki.org. I know there's more important priorities than tracking down this bug - but I wonder if someone with administrative privileges on sourceforge could simply strip down my user topic to essentials and let's see if that fixes it?

-- LynnwoodBrown - 02 Aug 2004

OK, I found what causes it, but do not yet know why. Your home page has a SKIN = iejs setting, which activates the JavaScript editor when you hit edit. The latest TWiki has a per topic setting, that is, the skin is active for any user who is trying to edit your page.

Fix: I changed the file permission of your home page to 666, edited the file on the shell level to take out the iejs. You can now edit your home page. The file permissions will be restored the next time you save your home page.

I think Crawford is on the right path, SF seems to monitor and kill any process that eats up resources (memory, processor cycles?). Can't blame them since they are serving hackers like us.

-- PeterThoeny - 04 Aug 2004