Engine Room of the Support Web
The topics listed here are the base of the support tracker application in this web
- WebHome - entry point topic, includes:
- WebForm - defines the form
- WebPreferences - has
- WEBFORMS setting - listing WebForm
- SUPPORTCATEGORIES setting - for EDITCELL in WebTopicEditTemplate
- STATUS_REMINDER setting - red text in WebTopicEditTemplate
- WebTopicEditTemplate - template for new questions
- Attach the WebForm to WebTopicEditTemplate
- The CommentPlugin wants to use a Support web specific template. Place the UserCommentsTemplate
PROMPT:supportquery template and OUTPUT:supportquery template into your own TWiki.CommentPluginTemplate.
About TWiki Support
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Contributor: PeterThoeny,
PeterJones - 09 Nov 2007