Question

Hi and apologies if the answer is in the documenatation (but I can't find it if it is).

I have a Twiki installation which seems to be working fine for a small number of users. I am attempting to expand the number of users to include other departments but all attemptos to do so result in an error..'Cannot find server or DNS error'.

We have checked the DNS entry which is correct and other folders on the server can all be accessed from machines in other departments. At this time I just want them to see the default 'Main' web. 2 webs have been created which have restrictions on both viewers and editors. No restrictions have been applied to any of the 'default' webs, i.e Main, Twiki, Sandbox.

Please tell me what I'm doing wrong and how to correct? (Output of configure script is available if required).

Environment

-- RayHojka - 20 Aug 2007

Answer

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I don't believe this has anything to do with TWiki. it sounds like your DNS server is misbehaving, or perhaps your Apache install. Have you restricted the domains that are allowed to connect (e.g. using Allow From in the Apache config)?

-- CrawfordCurrie - 20 Aug 2007

Thanks for responding. This is an internal server (i.e behind a company firewall) and I do not have any control over the DNS server which I am told is setup correctly.

Twiki.conf default access rights are: Order Allow, Deny Allow from All Deny from env=blockaccess

I noticed that blockaccess settings includes ^Microsoft....could this be the problem? ( I used the generator program to create this file originally).

As I said there is 3 people able to use the system correctly but all 3 have Linux accounts on the machine, no-one in the other departments have accounts on this box...surely this isn't necessary?

Also the other department machines can see and access other folders on the same box such as tcpro, phpmyadmin etc. Only Twiki throughs up this error.

Thanks for any assistance.

-- RayHojka - 21 Aug 2007

Please check the Apache log file, or try without the blockaccess settings to narrow down the error. It is impossible to guess from the outside how tcpro or phpmyadmin are configured, as compared to TWiki.

-- HaraldJoerg - 21 Aug 2007

Thanks for input Harald.

I have now solved the problem. It was actually the redirection line in twiki.conf which was still redirecting to localhost. Changing this to the name of the machine seems to have sorted it.

Thanks for your help though.

-- RayHojka - 23 Aug 2007