Question

I am tring to install ActionTrackerPlugin and have followed the instructions in the topic to the letter. It appears that putting the plugin package in lib/TWiki/Plugins/ made no difference to the page. I did put the reference to INSTALLEDPLUGINS in TWikiPreferences. I've set permissions appropriately for the various directories.

This is the very first plug-in I've attempted to install, so I don't know what I'm doing in this regard. The instructions seem so very simple and very straightforward, so I'm wondering if I've got something misconfigured on my system.

My TWiki is located at http://tamouse.net/twiki/bin/view/Main/WebHome

UPDATE: 06 Dec 2003

I just tried installing the SmiliesPlugin with the same problem. It isn't specific to ActionTrackerPlugin. I suspect it's a problem with my installation. Help please? I looked at the InstalledPlugins page, and it didn't report either plugin. It does report DefaultPlugin and InterwikiPlugin as being installed.

Environment

-- TamaraTemple - 06 Dec 2003

Answer

Hi Tamara,

The first thing to do is to check the read permissions on the files you have installed. They have to be readable by the apache user.

-- CrawfordCurrie - 11 Dec 2003

Response

Thanks Crawford. I did check the permissions and they are the same as the rest of the files in the various directories. Made sure ownerships and groups were the same, too.

-- TamaraTemple - 12 Dec 2003

Interesting. http://tamouse.net/twiki/bin/view/TWiki/TWikiPreferences#Plugins_Settings shows the Action tracker installed all right, but not activated. This suggests some problem running the code. Check your httpd access and error logs, and the twiki logs in the data subdirectory. Beyond that, I have no idea.

-- CrawfordCurrie - 13 Dec 2003

The variable INSTALLEDPLUGINS is set manually by editing the page. The list of active plugins is given by the variable ACTIVATEDPLUGINS.

-- TamaraTemple - 19 Dec 2003

I ran into the same problem as described above also using Mandrake 9.1. I found out that the Plugin was indeed not activated and tried to complile the module manually from in a terminal window. There it complained that it could not locate the TIME::ParseDate, the TIME::JulianDay and TIME::TimeZone modules. Copy the modules from CPAN.org into the /usr/lib/perl5/vendor_perl/5.8.0/Time directory solves the problem.

-- PimVanZutphen - 16 Dec 2003

This fixed the problem with ActionTracker. I also reinstalled Smilies, and it now works. I must have done something strange before. Thanks for the tip on compiling the module.

-- TamaraTemple - 19 Dec 2003