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SID-01751: Error Registering New User

Status: Answered Answered TWiki version: 5.1.4 Perl version: 5.0
Category: CategoryRegistration Server OS: Linux Last update: 10 years ago

I thought I had solved this problem. My site has been hacked so much that maybe the hacker was able to do something to cause this problem. Or maybe I did something when I was cleaning up my site. In any event, can someone tell me what script or file the following error message is written. I need to trace back and find out what is triggering this error message when a new user tries to register on my site. Everything was working fine before my site got hacked.

Error registering new user Internal error when sending email to dsteinin@pacbellPLEASENOSPAM.net Please contact webmaster@nuclearopsNOSPAMPLEASENOSPAM.net You have not been registered.

I see in support archieves where others have seen this error message but no solutions are offered. I have checked permissions and my configuration file and they look fine. They are what they were before I got hacked and people were successfully registering then.

I have put BlackListPlugin on the site but I am not sure it is working yet,

-- David Steininger - 2013-07-02

Discussion and Answer

Not sure. However, you can see more detail on "internal error" in the Apache error logs. Likely a email configuration issue.

What do you mean by "site been hacked"? If this is spam registrations it is highly unlikely that your registration problem is related.

-- Peter Thoeny - 2013-07-02

Well, here is the Apache error log. It says for example that file "robots.txt" is missing. No, its not. Its where it should be. The other files don't exist in TWiki 5.1.4. I don't understand the TWIKI Installed Plugins stuff. I never had a problem before with plugins.

Any suggestions.

Thanks

Sun Jun 30 05:39:57 2013] [error] [client 157.56.93.206] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 05:39:57 2013] [error] [client 157.56.93.206] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 06:34:36 2013] [error] [client 100.43.83.161] File does not exist: /home/davste58/nuclearops.net/twiki4 [Sun Jun 30 06:34:36 2013] [error] [client 100.43.83.161] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 06:58:48 2013] [error] [client 157.56.93.42] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 06:58:48 2013] [error] [client 157.56.93.42] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 08:01:58 2013] [error] [client 66.249.73.147] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 08:01:58 2013] [error] [client 66.249.73.147] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 08:05:18 2013] [error] [client 157.56.93.206] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 08:05:18 2013] [error] [client 157.56.93.206] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 09:02:15 2013] [error] [client 100.43.83.161] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 09:02:15 2013] [error] [client 100.43.83.161] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 09:39:15 2013] [error] [client 66.249.73.147] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 09:39:15 2013] [error] [client 66.249.73.147] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 10:34:25 2013] [error] [client 157.55.35.112] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 10:34:25 2013] [error] [client 157.55.35.112] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 11:14:31 2013] [error] [client 100.43.83.161] [Sun Jun 30 11:14:31 2013] view: Use of uninitialized value $param in hash element at /home/davste58/nuclearops.net/twiki/lib/TWiki/Engine.pm line 184. [Sun Jun 30 11:14:31 2013] [error] [client 100.43.83.161] [Sun Jun 30 11:14:31 2013] view: Use of uninitialized value $param in hash element at /home/davste58/nuclearops.net/twiki/lib/TWiki/Engine.pm line 188. [Sun Jun 30 12:55:45 2013] [error] [client 157.55.35.112] File does not exist: /home/davste58/nuclearops.net/robots.txt [Sun Jun 30 12:55:45 2013] [error] [client 157.55.35.112] File does not exist: /home/davste58/nuclearops.net/missing.html [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/twiki/pub/TWiki/TinyMCEPlugin/tinymce/jscripts/tiny_mce/themes/advanced, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 [Sun Jun 30 13:20:07 2013] [error] [client 108.247.126.66] File does not exist: /home/davste58/nuclearops.net/missing.html, referer: http://nuclearops.net/twiki/bin/edit/TWiki/InstalledPlugins?twiki_redirect_cache=668bda0dad10c72f0cb300f710170251 @

-- David Steininger - 2013-07-03

This is got to be a permissions issue of file ownership problem. I am still looking but so far I can't find it. I had this happen a long time ago before. I can't remember how I fixed it. I don't know how this happens.

-- David Steininger - 2013-07-03

The Internal error when sending email is a mail issue. Check the SMTP settings in configure or twiki/lib/LocalSite.cfg

-- Peter Thoeny - 2013-07-03

Could not find the issue causing this problem. Everything looked okay. Rebuilt the web site from the ground up starting with TWiki 5.1.4. Just like an upgrade.Registration issue is now gone.

-- David Steininger - 2013-07-11

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SupportForm
Status Answered
Title Error Registering New User
SupportCategory CategoryRegistration
TWiki version 5.1.4
Server OS Linux
Web server Apache
Perl version 5.0
Browser & version

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Topic revision: r6 - 2013-07-11 - DavidSteininger
 
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