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Question

We moved our old TWiki installation (4.1.2) to a new server with a newer TWiki installation (4.2.0) following the Upgrade Guide.

All of our attachments are missing.

If you open a topic, which formerly had attachments, nothing is there. Not even the attachment table.

We checked if the files reached the new server destination (they are there), we checked the file permissions on the new webserver for the files (they have been changed accordingly).

Any suggestions how to solve this?

The old server environment is the following:

Old TWiki version: TWiki-4.1.2
Old TWiki plugins: SpreadSheetPlugin, CommentPlugin, EditTablePlugin, InterwikiPlugin, PreferencesPlugin, SlideShowPlugin, SmiliesPlugin, TablePlugin, TwistyPlugin, WysiwygPlugin
Old Server OS: SunOS 5.10 Generic_118833-23 sun4u sparc SUNW,Sun-Fire-V210
Old Web server: Server version: Apache/2.0.55 , Server built: Aug 9 2006 09:22:52
Old Perl version: perl, v5.8.4 built for sun4-solaris-64int , 5.1.2600 Service Pack 2 Build 2600
Old Client OS: Microsoft Windows XP Professional
Old Web Browser: Firefor 2.0.0.14, IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158

Environment

TWiki version: TWikiRelease04x02x00
TWiki plugins: SpreadSheetPlugin, CommentPlugin, EditTablePlugin , InterwikiPlugin, PreferencesPlugin, SlideShowPlugin, SmiliesPlugin, TablePlugin, TinyMCEPlugin, TwistyPlugin, WysiwygPlugin
Server OS: OpenSuSE 10.3 (Linux dfrvvmtlamp 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC x86_64 x86_64 x86_64 GNU/Linux)
Web server: Server version: Apache 2.2.4 , Server built: Sat Sep 22 01:16:36 2007
Perl version: perl, v5.8.8 built for x86_64-linux-thread-multi
Client OS: Microsoft Windows XP Professional
Web Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Categories: Installation

-- BrittaEngelke - 20 May 2008

Answer

ALERT! If you answer a question - or someone answered one of your questions - please remember to edit the page and set the status to answered. The status selector is below the edit box.

When you say the files are at the new server destination, is the path correct? \TWiki\pub\<WEB>\<TOPIC>\

-- SeanCMorgan - 20 May 2008

The attachments are listed, if you click on the "Attach" button. I just checked that. You are right.

It is nevertheless totally misleading, not to see the attachment table anymore.

I tried to change the properties of the attachments to show links to the attachments instead of the table.

That leads to the following error:

"Error saving topic During save of TestDokumentationArchivierungAggregationFA an error was found by the version control system. Please notify your TWiki administrator."

usr/bin/ci  -m&#37;COMMENT&#124;U&#37; -t-none -w&#37;USERNAME&#124;S&#37; -u &#37;FILENAME&#124;F&#37; of .../Main/TestDokumentationArchivierungAggregationFA.txt failed: 123 

Seems as if the RCS has something to do with that. I found RcsErrorOnAttachmentSave in the RCS support section. Any other ideas?

-- BrittaEngelke - 28 May 2008

I just noticed that you've changed operating system with this migration. That may be why your check in operation is failing, because the new RCS can't deal with the old system's file format. The RCS version may have changed or is otherwise incompatible (use the command "rcs -V" on each system if you want to check).

If you don't need to retain the RCS history from the old system, then on the new system you could simply delete the accompanying version file of a document (exampledoc.txt,v) and then try it again.

If you need to retain the attachment revision history across the migration, you would need to look into the documentation for the respective RCS systems to see if that is possible.

P.S. it is probably not related, but if you are still having trouble with the attachment table, I have figured out what my problem with that was: Support.AttachmentTableGone.

-- SeanCMorgan - 28 May 2008

Closing this after more than 30 days of inactivity. Please feel free to re-open if needed.

-- PeterThoeny - 02 Aug 2008

Change status to:
Edit | Attach | Watch | Print version | History: r6 < r5 < r4 < r3 < r2 | Backlinks | Raw View | Raw edit | More topic actions
Topic revision: r6 - 2008-08-02 - PeterThoeny
 
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