Question

TWiki calls itself a Collaboration Platform.
I think this is quite right: it is a really good plattform to communicate and share information within a company/intranet. Thus you can spend a lot of mails no more necessary to be sent.

But what about mails to externals. Is there any way (plugin?) to integrate mail-communication with external partners?

E.g. Company-internal work is done by modifying one or more topics. In these topics, mail-communication with external shall also be included. That would be quite easy if a mail could be sent out of TWiki and the customer rely would be automatically added to the relevante topic.

That would be something like a Trouble Ticket System.

Environment

-- AlexanderScholler - 08 Sep 2006

Answer

If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.

The MailInContrib might offer what you need.

-- PeterThoeny - 08 Sep 2006

Thanks! My first look at the MailInContrib is encouraging.

-- AlexanderScholler - 11 Sep 2006