Question

Hi, i´m trying to reset the password of a TWiki user. When I type the username and press "Reset password" it says:

Password reset failed. Can´t get an email address for.... (required for password reset).

When I am editing the user topic and add the sentence "Set Email = mymail@example.com" it doesn´t work.

How can i fix this problem? Thnks to all!

Environment

-- AlanCohn - 09 Jul 2008

Answer

If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.

It's probably looking for the value in the Email field of the form on the user's page, not a TWikiVariable. Try maintain the form field instead.

-- SeanCMorgan - 14 Jul 2008