Question

• We have a problem with links to attachments.
• If you click a link within a topic to an attachments in the same topic like a word document the document is not opened with the correct program (here MS Word). Only plain text is shown.
• If you directly click the link in the attachment table everything works fine.
• The problem only occurs while using Firefox. Everything works fine with Internet Explorer 6.

• I have looked into browser issues but did not find the problem listed there.

Environment

-- KirstinWeber - 26 Jun 2007

Answer

If you answer a question - or have a question you asked answered by someone - please remember to edit the page and set the status to answered. The status is in a drop-down list below the edit box.

• Are these documents .doc files?
• Is this type listed in your data/mimetypes ?

-- ArthurClemens - 26 Jun 2007

It is not .doc but .dot. I have just seen that .doc, .xls and .ppt work fine in Firefox. The problem only happens while using .dot. But also this type is listed in data/mimetypes (just after doc).

-- KirstinWeber - 27 Jun 2007

I had the same issue with .air files. Only after installing the application, Firefox would download the file instead of listing the file contents.

-- ArthurClemens - 27 Jun 2007

Seems to be answered...

-- PeterThoeny - 12 Aug 2007