Tags:
create new tag
, view all tags
Get Involved!
TWiki is an open source project with 13 years of history, built by a team of volunteers from around the world, and used by millions of people in over 100 countries. The community is focusing on building the best collaboration platform for the workplace. We invite you to get involved!

Ask a Support Question

Before you ask a question, please check the following:

Check TWiki configuration:

  • If you're running TWiki 4.0 or later:
    • Run configure from your browser using something like http://example.com/twiki/bin/configure and fix any errors and warnings.
  • If you're running a previous version, test your installation with testenv script:
    • testenv was created specifically to help you with installing TWiki. testenv checks for the most common installation problems and reports them in a user-friendly way.
    • testenv should be located in your cgi-bin directory, run it from your browser using something like http://your.website/cgi-bin/testenv

Documentation - see the TWiki:TWiki web for:

Known issues and fixes:

Questions already answered:

  • AnsweredQuestions lists questions that are already answered.
    (Use WebSearch or Google:site:twiki.org+myproblem to find answers to your question that are already written - faster than waiting for a new answer!)
  • Search for answered questions by category:
  • If you have an enhancement request or a brainstorming idea, you can contribute that in the Codev, the web for TWiki developers.

Get formal support - if inclined:

How to ask a new question:

  • Each question is a TWiki topic - please ask a new question in a new topic, rather than adding to a current one where it can get lost.
  • Please read the SupportGuidelines now so that you know what information to include, helping you get a quick and useful answer - filling in this form is not enough for installation problems
  • You need username and password to edit pages - please create your own account in TWikiRegistration. You also can post anonymously as TWikiGuest, password is guest (case sensitive!).
  • In case you find the answer by yourself after submitting a question: We would appreciate if you could document this here in your question and set the Support Status to "Answered". That way you help making the Support web self-organized and more useful.

Ask Support Question
Title:
Summarize the question (free form, no need to use a WikiWord)
Example: Users are no longer prompted for login
Description:
Be descriptive; the SupportGuidelines tell you what to include
Category:
Select a category or extension (plugin, skin, add-on)
TWiki version: TIP Find out in your TWiki.WebHome page
Server OS: Ex: RedHat Linux 7.5, kernel 2.7.3
Web server: Ex: Apache 3.0.99-563
Perl version: Ex: 5.005, 5.6.1

Related: SupportForum, SupportForumMaintenance

-- TWiki:Main/PeterThoeny - 29 Dec 2008

Topic revision: r10 - 2011-06-16 - PeterThoeny
 
Twitter Delicious Facebook Digg Google Bookmarks E-mail LinkedIn Reddit StumbleUpon    
  • Download TWiki
TWiki logo Powered by PerlIdeas, requests, problems regarding TWiki? Send feedback. Ask community in the support forum.
Copyright © 1999-2012 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.