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TWiki Success Story of Cingular Wireless

Developer community has embraced it real fast. Other resources use it an oasis of FAQ's and document knowledge base.

Project managers have been encouraged to utilize the site for any issues needing collaborating efforts in lieu of emails. Undoubtedly, this will serve notice that the email sagas can give ways to the paperless office with real-time updates. Forget the HTML techie or the webmaster whims to update your content, TWiki now allows for the non-techie to delve into a real-time collaboration effort without the use of email.

Other development groups can look up our JAVA interfaces, on-call rotation, capacity planning etc documents without placing a call to their favorite coder. Furthermore we link to each other's Twiki sites and it is amazing that in a matter of a few days, most of our development teams have combined their knowledge base into a few twiki sites and is available to us all to improve our processes and leverage each other's work.

We are now trying to emancipate the QA testers to also immerse themselves into Twiki and add to this repository so that perhaps other QA departments within the organization can share the same methodologies and principles.

We have plenty of in-house HTML gurus and could have leveraged their expertise but we chose to leverage the Twiki openness and its real-time features instead. That speaks volume for the depths that Twiki offers to all of the developers in need of collaboration out there.

Undoubtedly, thank you so much for all the geeky Perl developers who continuously provide us with immensely convenient plugins. Now if I can just ever figure out the Calendar plugin smile

-- WalidTaraf - 03 Mar 2004

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Topic revision: r7 - 2010-07-04 - PeterThoeny
 
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