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Ann Horan

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Support Knowledgebase Search Tips

This document gives an overview of how to effectively use the Search function of the Support Knowledgebase.

To find a knowledgebase document, enter one or more keywords into the text box, separating each word with a space. Click on the 'Search' button or press Enter.

Use descriptive and specific keywords, make sure they are correctly spelled, and avoid unnecessary punctuation.

If searching using a single word yields too many unrelated topics, try adding another word or two. You may also use the drop-down menu to limit your search to one specific topic.

 

 

 

My Links

My Personal Data

Note: if personal data is being stored using a secret database, then it is only visible to the user and to administrators.

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My Personal Preferences

Uncomment preferences variables to activate them (remove the #-sign). Help and details on preferences variables are available in TWikiPreferences.

  • Show tool-tip topic info on mouse-over of WikiWord links, on or off:
    • #Set LINKTOOLTIPINFO = off

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Topic revision: r2 - 2007-03-28 - AnnHoran
 
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